Effective Date: January 1, 2024

Last Updated: January 1, 2024

1. Introduction

Hudson River Mills, Inc. ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website hudsonrivermills.agency or interact with our business.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

2. Information We Collect

2.1 Personal Information You Provide

We collect information that you voluntarily provide to us when you:

  • Fill out a contact form or quote request
  • Subscribe to our newsletter
  • Communicate with us via email, phone, or other means
  • Place an order or request services

This information may include:

  • Name
  • Email address
  • Phone number
  • Mailing address
  • Project details and requirements
  • Any other information you choose to provide

2.2 Information Automatically Collected

When you visit our website, we may automatically collect certain information about your device, including:

  • IP address
  • Browser type and version
  • Operating system
  • Device type
  • Pages visited and time spent on pages
  • Referring website address
  • Date and time of visit

2.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with small amounts of data which may include an anonymous unique identifier.

For detailed information about our use of cookies, please see our Cookie Policy.

3. How We Use Your Information

We use the information we collect for various purposes, including:

  • Service Delivery: To provide, maintain, and improve our products and services
  • Communication: To respond to your inquiries, send quotes, and provide customer support
  • Order Processing: To process and fulfill orders for products and services
  • Marketing: To send promotional communications (with your consent where required)
  • Analytics: To analyze website usage and improve our website and services
  • Legal Compliance: To comply with legal obligations and protect our rights

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following situations:

4.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as:

  • Form processing services (FormSubmit.co)
  • Email delivery services
  • Website hosting providers
  • Analytics services

These service providers are contractually obligated to protect your information and may only use it to provide services to us.

4.2 Legal Requirements

We may disclose your information if required by law, court order, or other legal processes, or if we believe disclosure is necessary to:

  • Comply with legal obligations
  • Protect our rights, privacy, safety, or property
  • Enforce our agreements
  • Respond to emergencies

4.3 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include:

  • Secure data transmission (HTTPS)
  • Access controls and authentication
  • Regular security assessments
  • Employee training on data protection

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including:

  • Providing our services to you
  • Complying with legal obligations
  • Resolving disputes
  • Enforcing our agreements

When your information is no longer needed, we will securely delete or anonymize it.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information:

7.1 Access and Portability

You have the right to request access to the personal information we hold about you and receive it in a portable format.

7.2 Correction

You have the right to request correction of inaccurate or incomplete personal information.

7.3 Deletion

You have the right to request deletion of your personal information, subject to certain exceptions such as legal retention requirements.

7.4 Objection and Restriction

You have the right to object to or request restriction of certain processing of your personal information.

7.5 Withdrawal of Consent

Where we rely on consent for processing, you have the right to withdraw that consent at any time.

7.6 How to Exercise Your Rights

To exercise any of these rights, please contact us at:

Email: mail@hudsonrivermills.agency
Phone: +1 3692108606
Address: 245 Adams Blvd, Farmingdale, NY 11735

We will respond to your request within 30 days.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our website and services are not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our website, you consent to such transfers.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Hudson River Mills, Inc.
245 Adams Blvd
Farmingdale, NY 11735
United States

Email: mail@hudsonrivermills.agency
Phone: +1 3692108606
Website: hudsonrivermills.agency